Postage and Packaging

We currently only ship within the UK and dispatch all orders with Royal Mail. Dispatch time is up to 5 working days. We offer two postage services, the first is not tracked or insured. You accept the risk of this service by choosing this option. The delivery cost is a flat fee of £4.

If you would like to upgrade to a tracked and insured delivery, please select this option at check out. The delivery cost for this is a flat fee of £5.50. Free shipping is available for orders over £100. 

It is possible to collect from us in Kenley, please select this option and we will contact you when your order is ready to arrange a pick up day/time. During Covid restrictions we reserve the right to suspend collections.

We now offer free local delivery with 3 miles of us in Kenley, Surrey. Please choose this at check out.

Our eco-friendly outer packaging is recylable and plastic free. We use paper tape, and boxes and tissue paper made from recycled paper. Even our clear stickers are compostable. Our samples are sent in eco-friendly tea bag pouches (this is so you can smell through them) and these are recyclable too.

For orders that are collected, we use a black stripey kraft gift bag and tissue paper, all with the green credentials you'd expect. 

We also reuse any packaging that is sent to us from our suppliers. We believe that our 'green' approach is one of the many reasons our customers choose us.

Gift Packaging

We currently offer a black paper gift bag and tissue paper for items purchased as collection or local delivery. Please let us know if it's a gift and we will not include the invoice inside the box.